1. Information We Collect
We may collect the following types of personal information when you interact with our webshop:
Contact Information: We may collect your name, email address, phone number, and postal address when you create an account, place an order, or contact us for support.
Account Information: When you create an account, we may collect your username, password, and other account preferences.
Payment Information: If you make a purchase, we may collect payment details such as credit card information, billing address, and transaction history. Please note that we do not store your payment card details on our servers. All payment transactions are securely processed by our trusted third-party payment service provider.
Usage Information: We may collect information about how you use our webshop, including your browsing activities, IP address, device information, and referring website.
Communication Information: We may collect information related to your interactions with us, such as your inquiries, feedback, and customer support requests.
2. Use of Personal Information
We may use your personal information for the following purposes:
To provide and improve our services: We use your information to process orders, fulfill purchases, deliver products, and provide customer support.
To personalize your experience: We may use your information to tailor our webshop to your preferences, show personalized content, and recommend relevant products.
To communicate with you: We may send you transactional emails, order updates, promotional offers, and other communications related to our services.
To comply with legal obligations: We may use your information to fulfill our legal obligations, such as tax calculations, fraud prevention, and complying with applicable laws and regulations.
To analyze and improve our business: We may analyze user behavior, preferences, and trends to enhance our products, services, and overall customer experience.
3. Data Sharing and Disclosure
We understand the importance of keeping your personal information confidential. We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, shipping providers, IT service providers, and analytics providers. These providers are contractually obligated to handle your information securely and only for the specified purposes.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
Business Transfers: If we undergo a merger, acquisition, or sale of our business assets, your personal information may be transferred to the acquiring entity or third party involved in the transaction.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you are responsible for maintaining the confidentiality of your account information and password.
5. Tracking and Google Analytics
6. Data Retention
7. Your Rights
As a user, you have certain rights regarding your personal information. These rights may include:
Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request the correction of any inaccurate or incomplete personal information.
Deletion: You have the right to request the deletion of your personal information under certain circumstances.
Object: You have the right to object to the processing of your personal information for direct marketing purposes or on legitimate grounds.
Restriction: You have the right to request the restriction of processing your personal information under certain circumstances.
Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise your rights or if you have any questions or concerns about our privacy practices, please contact us using the information provided in the "Contact Us" section below.
9. Contact Us
Stepping Stone Brewing Company ApS
Bækkestien 2, 8263 Hørning